Customer Satisfaction is our first priority that is why we provide them with extensive service options which include:
- Extended Liability for Defects:
Beyond the standard warranty period of twelve months on all systems and products supplied by Konrad Technologies, we offer an extended 24-month warranty.
- Repair and Maintenance Contracts:
We can offer repair and maintenance contracts tailored to your specific system. Thus the availability of your systems becomes even safer in 24/7 continuous operation and maintenance operations become more predictable.
- Reverse logistics
- Advanced exchange
- Repair and refurbishment
- Failure analysis
- Component refurbishment
- Product upgrades
- Warranty management
- End-of-life management
- Obsolescence Management
We ensure long term access to spare parts even if components or products become obsolete or unavailable. Alternative modules and/or devices can be provided when needed.