After Market Services

Our Commitment to Customer Satisfaction

Customer Satisfaction is our first priority that is why we provide them with extensive service options which include:

  • Extended Liability for Defects:
    Beyond the standard warranty period of twelve months on all systems and products supplied by Konrad Technologies, we offer an extended 24-month warranty.
  • Repair and Maintenance Contracts:
    We can offer repair and maintenance contracts tailored to your specific system. Thus the availability of your systems becomes even safer in 24/7 continuous operation and maintenance operations become more predictable.
  • Reverse logistics
  • Advanced exchange
  • Repair and refurbishment
  • Failure analysis
  • Component refurbishment
  • Product upgrades
  • Warranty management
  • End-of-life management
  • Obsolescence Management
    We ensure long term access to spare parts  even if components or products become obsolete or unavailable. Alternative modules and/or devices can be provided when needed.
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